Information

We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.

Frequently asked questions

It all began with a simple idea fueled by a deep passion. As a small business, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence.

How long will my custom crochet hat take?

Each hat is handmade to order. Please allow approximately 3–5 business days for production after payment and all design details have been confirmed. Detailed designs, statement ruffles, multiple orders, or busy seasons may require up to 7 business days.

Local pickup customers will be notified when their order is ready. Shipped orders generally arrive within 3–5 business days after production, so please allow approximately 7–10 business days from order confirmation to delivery.

Rush orders may be available depending on the design and current order schedule. Please contact WillWood Designs before ordering to confirm availability.

Beyond the ordinary

This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.